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"From" name in email should be less spammy

The current "from" in emails looks highly dodgy. I can't email clients direct from Reckon because a) it goes to the Spam box and b) they don't think it looks authentically from me because of the spammy "from" name. Attached is how it shows up in t...
over 2 years ago in Reckon One / Invoices & Bills 1 Unlikely to be implemented

Automated data file forgotten password reset

The Reckon Accounts business range desktop and hosted application currently do not have the ability to allow the Admin user to reset their password in the event that it is forgotten. In the data file login screen there is a link indicating 'forgot...
almost 4 years ago in Reckon Accounts Business / Desktop & Hosted 0 Unlikely to be implemented

Payment Receipt - email option when not applied to invoice

Unfortunately I've discovered that with the new option of emailing and printing a payment receipt it is only available when applied to an invoice. We often get members paying in fees in advanced before using the services and therefore don't have a...
about 4 years ago in Reckon Accounts Business / Desktop & Hosted 3 Unlikely to be implemented

Fix the Mail Server so its not treated as a SPAM Server

Several times my emails (invoices) sent via the email server are being classified as Spam on the client's email service due to the email-reckonone@reckon.com sub address.
over 4 years ago in Reckon One / Reports 2 Unlikely to be implemented

A section/box showing the date an invoice, statement etc was emailed to the client.

Currently it is not in your email sent box so you cannot verify that it was actually emailed out. Stops multiple email outs of the same document
over 3 years ago in Reckon Accounts Business / Desktop & Hosted 0 Unlikely to be implemented

Set the email from address to be the reply to address

Currently the from email address when emailing invoice is email-reckonone@reckon.com. This causes an issue with many email prgrams and it is rejected as spam / junk. Within the setting there is a mandatory field of 'reply-to'. This should be used ...
over 3 years ago in Reckon One / Invoices & Bills 1 Unlikely to be implemented

Email selections for Invoices & Classifications

I run two separate businesses with separate business names under the one company with combined financials. It would be great if I could select different email addresses to send invoices from depending which trading name I was using - which could b...
almost 4 years ago in Reckon One / Invoices & Bills 2 Unlikely to be implemented

Able to delete emails from email history

Being able to delete emails from the email history.
over 7 years ago in Reckon One / Basics (core) 0 Unlikely to be implemented
1 MERGED

Fix email issues where they go to a receivers SPAM

Merged
Fix the issue where invoices, statements and estimates are going straight to customers junk email folder.
over 2 years ago in Reckon One / Basics (core) / Invoices & Bills 1 Unlikely to be implemented

Display 2 decimal places on invoices/statements

Our invoices show a rate which display 5 decimal places - this is the GST exclusive figure. The GST inclusive figure is $17 which is the rate we advertise at. It's fine to have the GST exclusive figure visible, of course. but to reduce confusion b...
almost 3 years ago in Reckon Accounts Business / Desktop & Hosted 0 Unlikely to be implemented