Status
Unlikely to be implemented
Workspace
Reckon One
Categories
Accounting
Invoices & Bills
Created by
Guest
Created on
Nov 9, 2021
RELATED IDEAS
Merged idea
This idea has been merged into another idea.
To comment or vote on this idea, please visit CORE-I-947 "From" name in email should be less spammy.
Fix email issues where they go to a receivers SPAM
Merged
Fix the issue where invoices, statements and estimates are going straight to customers junk email folder.
Hi and thanks for the feedback. This isn't a widespread problem amongst our customers so if it continues to be an issue please contact our technical support so they can review the content of your email pdf / email body in case there is another trigger causing these to go to spam. We use an email service that is whitelisted for DMARC, and it's the same process used by the majority of cloud accounting providers. I'll also merge this with s similar portal idea for future reference.