Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.
Please note all new ideas remain hidden from public view until reviewed by our team.
Announcement: September 2023
We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.
Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.
Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.
The Reckon Accounts business range desktop and hosted application currently do not have the ability to allow the Admin user to reset their password in the event that it is forgotten.
In the data file login screen there is a link indicating 'forgotten password' that simply links to an in-product help document with some suggestions and instructions to contact the Technical Support Team.
It would be very useful functionality for the Admin password to be reset either via an email to a designated admin user email address or other mechanism.