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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden until reviewed by our team.


Announcement: May 2022
We are currently well underway building our next-gen user interfaces, starting with Payroll (already released) and soon, Invoices and Time. Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only. Thank you for your patience - building new interfaces and products takes a lot longer than adding a feature, however we are certain the new designs will ultimately provide a better all-round user experience for all our customers.

Regards,
The Reckon Product Team


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Reckon Customer Portal

Showing 36 of 1285

make it easier to cancel your subscription.

No description provided
5 days ago in Reckon Customer Portal 0 New Idea

Enable payment of Reckon Fees to be done via bank account rather than credit card

Not all entities using Reckon have a credit card. It would be better if payment could be set up via payment from a bank account.
almost 4 years ago in Reckon Customer Portal 11 Planned

Emails can you have more than 1 email account per client

No description provided
about 1 year ago in Reckon Customer Portal 1

Alphabetically sort tiles

The ability to sort tiles (we have 110 of them) would save a lot of time scrolling through pages to find the right one. Having a list view as well as a tile view whould also help.
2 months ago in Reckon Customer Portal 0 Already exists

Quicker way to login or re-login after inactivity - add a user prefererred default for where to start ?

I am finding it quite annoying to have to go through three steps to login, especially as I have to do this every time I lapse due to inactivity, which in fact is EVERY time I want to enter data. I have to reload ReckonOne, submit cached login deta...
over 3 years ago in Reckon Customer Portal 4 New Idea

Add Two Factor / Multi-factor Authentication

User authentication a code being sent by either Email or Text. If not already implemented.
over 3 years ago in Reckon Customer Portal 8 Planned

option to email Reckon invoices

Could you add an option to have Reckon email its customers their monthly invoices. Notification for Reckon's price increases too. Thanks
over 2 years ago in Reckon Customer Portal 0 New Idea

Company Names on Account Invoices

It would be very handy for Reckon One (or other Reckon product) account holders with more than one company attached to have the company name appear on monthly invoices, instead of just the invoice number and customer ID.
over 3 years ago in Reckon Customer Portal 1 New Idea

Make it easy for customers to pay themselves if a payment is missed

I recently got a new credit and so my monthly payment declined. I found out when my account was frozen and then saw the emails from Reckon in my junk folder. I then tried to pay by credit card but could not find anyway to do this easily. It should...
almost 2 years ago in Reckon Customer Portal 1 Planned

Email account invoices rather than posting

It is extremely frustrating that you are able to send an email saying that you have taken a payment from our account and our subscription has been renewed, but you still use post to send the actual invoice out. Either include the invoice number on...
12 months ago in Reckon Customer Portal 0 New Idea