Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.
Please note all new ideas remain hidden from public view until reviewed by our team.
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Announcement: September 2023 We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web. Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only. Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers. |
Hi Anita and Joseph. We have been testing various solutions on the market with our own back end systems to come up with a viable solution. As we have many different products on many different platforms we haven't been able to solve this for every product (unfortunately), so we have now scaled back to supporting "Reckon One" > this will allow us to use our current provider, at least in the short term. Not ideal, but solves the issue for our Reckon One customers which is a good outcome.
The engineering team have scoped the design and looking to schedule this quarter all things going well.
Hi Jason, we really need an update on direct debit transfers so as to make it easier for customers that don't have credit cards or don't want to use them.
Is there an update on this yet please? I use Reckon One for our sports club and if there is a change of committee we will need to change users, direct debit is a better option for our club. Thanks.
Hi Reuben (and others), an update has been posted in the admin section of this idea. The timeframe is currently unknown but hopeful for this year however there are a lot of variables given the enormity of the project across the entire Reckon, APS and Elite product suites.
However, if you are unable to use a credit card, or Mastercard/Visa debit card linked to a bank account, for example, you are a not-for-profit, you can talk to our customer service team who can possibly make alternate arrangements in the interim. This is approved on a case by case basis. To apply, please email customerservice@reckon.com Attn: Angela Morris.
Kind regards,
Jason
any projected timeframe?
Hi could I get an update on this progress?
Yes I would like this to happen
great to hear! Thanks for listening Reckon and addressing the needs of nfp sport clubs!
Hi John. Our project scope definitely includes different subscription options as well as payment options. Clubs and NFPs in general were a big driver for us to change to a broader model. This is a massive project and likley to take 12 months however we are underway with systems reviews and planning.
We are a Rotary Club without a credit card. Bank transfer would be so much easier. Much better annually, not monthly.
Fully agree with this idea