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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden until reviewed by our team.


Announcement: May 2022
We are currently well underway building our next-gen user interfaces, starting with Payroll (already released) and soon, Invoices and Time. Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only. Thank you for your patience - building new interfaces and products takes a lot longer than adding a feature, however we are certain the new designs will ultimately provide a better all-round user experience for all our customers.

Regards,
The Reckon Product Team


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Invoices & Bills

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"From" name in email should be less spammy

The current "from" in emails looks highly dodgy. I can't email clients direct from Reckon because a) it goes to the Spam box and b) they don't think it looks authentically from me because of the spammy "from" name. Attached is how it shows up in t...
10 months ago in Reckon One / Invoices & Bills 1 Unlikely to be implemented

Reinstating "Individuals" as an option for Customers

When I started using Reckon One there was an option for classifying your customers as either "Individuals" or "Business". Somewhere down the line the option for Individuals was removed and everyone now is "Business". Can we PLEASE reinstate the "I...
almost 2 years ago in Reckon One / Invoices & Bills 0 Unlikely to be implemented

Change Inactive Time Period

Be able to change the inactivity logout time, This feature is way to fast at logging people out.
3 months ago in Reckon One / Invoices & Bills 0 Unlikely to be implemented

Too many address types in Customer information

Prior to the update to Reckon One a few months ago, you only had to input a customer address once when creating a new contact, with the option to add alternative addresses for shipping, business address etc NOW you have to input the address 3 time...
about 1 year ago in Reckon One / Invoices & Bills 0 Unlikely to be implemented

Set the email from address to be the reply to address

Currently the from email address when emailing invoice is email-reckonone@reckon.com. This causes an issue with many email prgrams and it is rejected as spam / junk. Within the setting there is a mandatory field of 'reply-to'. This should be used ...
almost 2 years ago in Reckon One / Invoices & Bills 1 Unlikely to be implemented

Email selections for Invoices & Classifications

I run two separate businesses with separate business names under the one company with combined financials. It would be great if I could select different email addresses to send invoices from depending which trading name I was using - which could b...
about 2 years ago in Reckon One / Invoices & Bills 2 Unlikely to be implemented

Paid date on customer invoice report

When I create a customer invoice paid report there is no option to show Invoice Paid Date. Can you add this feature as we need this for tax reporting purposes?
almost 2 years ago in Reckon One / Invoices & Bills 0 Unlikely to be implemented