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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.

Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

The Reckon Product Team

Status Unlikely to be implemented
Workspace Reckon One
Categories Invoices & Bills
Created by Guest
Created on May 28, 2021

Too many address types in Customer information

Prior to the update to Reckon One a few months ago, you only had to input a customer address once when creating a new contact, with the option to add alternative addresses for shipping, business address etc

NOW you have to input the address 3 times in order for the address to display on the invoice.

    May 31, 2021

    This change was made due to customer feedback. We were asked for a more definitive invoice to and ship to address structure, as well as the ability to email (invoices, estimates etc..) to different contacts within the business.

    You should not need to add an address 3 times as it depends on what address you wish to show. If you just want the invoice to address to show, only complete the postal address.

    You can also remove the ship to and / or invoice to address from the invoice template in the settings (see below). Go to Settings > Day to day > Invoices and click on the link to Manage templates > Header

    ** In a (near) future release we'll add the ability to copy addresses quickly between contact types.

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  • Guest
    Feb 8, 2023

    the first option business address does not even show on the invoice so thats even a waste of time as a option, and the shipping address is something you need to add on. Instead have the shipping and postal options come up first and the business as the op[tion which does not show on the invoice at all.