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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.


Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

Regards,
The Reckon Product Team


ADD A NEW IDEA

Reckon Customer Portal

Showing 33 of 1535

Ability to use an authenticator app for MFA for the Payroll app

(Payroll isn't available in the products dropdown above so I chose something else) It would be good to be able to use an authenticator app for MFA for Payroll so it can be accessed while travelling overseas.
4 months ago in Reckon Customer Portal 0 Planning to do

Enable payment of Reckon Fees to be done via bank account rather than credit card

Not all entities using Reckon have a credit card. It would be better if payment could be set up via payment from a bank account.
over 5 years ago in Reckon Customer Portal 11 Planning to do

Emails can you have more than 1 email account per client

No description provided
almost 3 years ago in Reckon Customer Portal 1

Quicker way to login or re-login after inactivity - add a user prefererred default for where to start ?

I am finding it quite annoying to have to go through three steps to login, especially as I have to do this every time I lapse due to inactivity, which in fact is EVERY time I want to enter data. I have to reload ReckonOne, submit cached login deta...
about 5 years ago in Reckon Customer Portal 0 Planning to do

Company Names on Account Invoices

It would be very handy for Reckon One (or other Reckon product) account holders with more than one company attached to have the company name appear on monthly invoices, instead of just the invoice number and customer ID.
about 5 years ago in Reckon Customer Portal 1 New idea

make it easier to cancel your subscription.

No description provided
over 1 year ago in Reckon Customer Portal 2 New idea

option to email Reckon invoices

Could you add an option to have Reckon email its customers their monthly invoices. Notification for Reckon's price increases too. Thanks
almost 4 years ago in Reckon Customer Portal 0 New idea

Make it easy for customers to pay themselves if a payment is missed

I recently got a new credit and so my monthly payment declined. I found out when my account was frozen and then saw the emails from Reckon in my junk folder. I then tried to pay by credit card but could not find anyway to do this easily. It should...
over 3 years ago in Reckon Customer Portal 1 Planning to do

Alphabetically sort tiles

The ability to sort tiles (we have 110 of them) would save a lot of time scrolling through pages to find the right one. Having a list view as well as a tile view whould also help.
over 1 year ago in Reckon Customer Portal 0 Already exists

Be able to have the search function in all areas of the Portal

If you could have the search function in Bankdata, STP even partners client lists it would make it so much faster to find your client especially if you have a few.
over 2 years ago in Reckon Customer Portal 0 New idea