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Expand date range for Matchable transactions

When transactions are outside the scope of 3 days before and 3 days after for the same dollar amount, they are not being picked up as a match. please expand the scope to 4 or 5 days before & after
over 3 years ago in Reckon Accounts Business / BankData 0 Implemented

No log in from History tab

I've noticed that I can access Reckon One straight from a last viewed page in my internet History even though the page has been closed and I have logged out of the Reckon One portal page. It seems to be a security issue if my laptop was lost or st...
over 3 years ago in Reckon One / Other 1 Implemented

Email address as option to display in contacts screen

It would be beneficial to be able to add email address to the view for the contacts screen instead of having to drill into the customer/employee. Especially helpful for employees.
over 3 years ago in Reckon One / Other 0 Implemented

Hosted NZ - Bank transfers between Foreign bank accounts, and between Foreign bank accounts and base currency not working

Bank transfers between fx banks worked perfectly in the 2019 Hosted version. In 2020 version it is now not working as it used to. When trying to transfer funds between an AUD bank and NZD bank it changes the AUD bank dropdown box back to NZD and t...
almost 4 years ago in Reckon Accounts Business / Hosted only 0 Implemented

Update website STP help instructions

Trying to access STP At the reckon STP help site: https://help.reckon.com/article/9g4mga8s9o#step_2 the following instructions appear, which seem totally confusing and illogical to me. "Below is a step by step guide to get you ready to lodge STP r...
almost 4 years ago in Reckon Customer Portal 1 Implemented

When matching transaction in online banking view should be able to double click transaction so dont need to click add one to register

No description provided
almost 4 years ago in Reckon Accounts Business / Desktop & Hosted 0 Implemented

Two Factor Multiple Authentication (2MFA)

Will Reckon Hosted be implmenting a 2MFA? With over 1000 employee names and details in our data base if it cant be done we will have to stop using Reckon.
almost 4 years ago in Reckon Accounts Business / Desktop & Hosted 2 Implemented

Allow coloured text when sending emails such as invoices from Reckon Accounts Desktop

No description provided
almost 4 years ago in Reckon Accounts Business / Desktop & Hosted 7 Implemented

Add DKIM sender authenticatin to Amazon SES

Sender authentication is critical for accounting related communications. There have been multiple instances of fraud impersonating Reckon account domains and emails. Adding DKIM will allow for improved sender authentication from the Amazon SES ser...
almost 4 years ago in Reckon Accounts Business / Hosted only 0 Implemented

Provide a voucher for the free trial without asking for credit card details.

I am asked to trial three accounting systems and then recommend the best fit to my employer. Reckon was my favourite until it wouldn't let me do the trial without putting in my credit card. Once chosen my employer would have put in his credit card.
about 4 years ago in Reckon Customer Portal 1 Implemented