Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.
Please note all new ideas remain hidden from public view until reviewed by our team.
Announcement: September 2023
We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.
Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.
Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.
Sender authentication is critical for accounting related communications. There have been multiple instances of fraud impersonating Reckon account domains and emails. Adding DKIM will allow for improved sender authentication from the Amazon SES service.
Reckon utilise Amazon SES for outbound email sending across their cloud and hosted product range.
Further Amazon themselves reccomened DKIM is setup on their services:
This is an absolutely critical feature requirement for most enterprise email security policies to accept incoming email.
Jul 11, 2020
Update: We tested DKIM for Reckon Hosted previously and found no improvement in sender authentication. However we agree that although the results proved unsatisfactory, adding DKIM will not have any adverse effects. Therefore after this years code freeze (post the 2020 release) we will turn on DKIM for the hosted service.
Update 15 June 2020: In place for Reckon One. We will review Reckon Accounts Hosted.