4
VOTE
Status
Implemented
Workspace
Reckon Accounts Business
Categories
Desktop & Hosted
Created by
Guest
Created on
Jun 18, 2020
RELATED IDEAS
Allow coloured text when sending emails such as invoices from Reckon Accounts Desktop
No description provided
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ADMIN RESPONSEMar 31, 2021
31-March-2021 update:
This feature is now released and available in the 2021 version of Reckon Accounts Desktop (NZ and AU) and Hosted (NZ). As per normal, the AU release of Hosted is in late June which will also include items from the May budget.
Please visit our help site to review all new features in the 2021 release.
https://help.reckon.com/article/mb4qnz2f5x-what-s-new-reckon-accounts-2021-r-125-June-2020 update:
Now available in Reckon Accounts Hosted 2020. See our release document here: https://help.reckon.com/article/zqkijaowo3-what-s-new-reckon-accounts-hosted-2020#html_support_for_emails_in_accounts_hosted
This ideas has been reclassified to Reckon Accounts desktop.
Hi Peter, yes that's exactly what I needed. The good news is you can do that right now in Reckon Accounts Hosted (as of the 2020 release). For desktop we have a beta release (full release wont be until next year as we hit some issues with Outlook so we missed the code cut-off for 2020) that will allow you to send emails as HTML, and also add HTML to your email templates. If you are interested and can't wait, please email customerservice@reckon.com attention Jason Hollis - HTML for emails in Reckon Accounts and we'll go from there.
** If you have a Reckon Accredited Partner on your books, they have access to this "beta" update already.
** Although we have tested, any use of beta applications requires beta terms and conditions to be accepted by the user.
Hi Jason
attached as requested
as mentioned earlier I have a current work-around
I copy and paste from an earlier email and the coloured text,
When the standard B/W text populates the email to the client, I have to highlight the entire text filed, then click on format text at the top tool bars, then select HTML as the default is Plain text otherwise it stays B/W
Hope this helps
Cheers
Peter
Hi Peter. Please add a screenshot here so I can pass to the team.
sure Jason - can you jump on my pc and I can show you what I mean - might be quicker
Hi Peter. You can actually colour EVERYTHING on a template. However, it seems you would like the coloured text to be in the email body and not on the invoice itself. Is that correct? If so I have some good news for you (great news for users of Hosted, less great but still good news for desktop).
Hi Jason I realise, that Overdue invoices shows red - here are my steps - I open my clients invoice, I click on Email - a prepopulated text comes up which is plain text - I would like this text to be able to coloured bolded etc. at the moment what i do is copy and paste from a word document the coloured text - if I may I can send you a test sample - problem I have is that I have to change the format text on the top menu bar to "AaHTML" before I paste that text. cheers Peter
Hi Peter. You can add coloured text to invoices right now via the template options. Could you assist by given a bit more detail around which text you would like coloured. Thanks, Jason.