Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.


Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

Regards,
The Reckon Product Team


Add a new idea Subscribe
Status Implemented
Workspace Reckon Customer Portal
Created by Guest
Created on Aug 9, 2020

RELATED IDEAS

Update website STP help instructions

Trying to access STP

At the reckon STP help site: https://help.reckon.com/article/9g4mga8s9o#step_2 the following instructions appear, which seem totally confusing and illogical to me.

"Below is a step by step guide to get you ready to lodge STP reports to the ATO via your Reckon application.

Step 1

  1. Go to www.reckon.com

  2. Select Login > Reckon GovConnect STP

  3. Click Register for Free to create your Portal account

Detailed instructions for each Reckon product are HERE If you are a Reckon Accounts Hosted user, or a Reckon One user DO NOT create a new Reckon Customer Portal account and see the instructions mentioned above."

  • ADMIN RESPONSE
    Aug 27, 2020

    We have updated the page to provide more clarity. Thanks for the feedback.

  • Attach files
  • Admin
    Jason Hollis
    Reply
    |     Aug 10, 2020

    Thanks for flagging. We have 4 payroll products that use GovConnect for STP lodgements and some have slightly different flows, so we'll review and update to make clearer if we can.