The Reckon Accounts business range desktop and hosted application currently do not have the ability to allow the Admin user to reset their password in the event that it is forgotten. In the data file login screen there is a link indicating 'forgot...
Payment Receipt - email option when not applied to invoice
Unfortunately I've discovered that with the new option of emailing and printing a payment receipt it is only available when applied to an invoice. We often get members paying in fees in advanced before using the services and therefore don't have a...
Our invoices show a rate which display 5 decimal places - this is the GST exclusive figure. The GST inclusive figure is $17 which is the rate we advertise at. It's fine to have the GST exclusive figure visible, of course. but to reduce confusion b...
I have used Reckon (Quicken) Personal for a number of years and I am finding that as I age and my eyesight is not as good as it used to be, particularly looking at a screen of numbers & lines etc., that it is difficult to use Reckon Personal P...
Audit Trail Report should not change the reporting of the original Entered/Modified date and User of a form after emailing
The Audit Trail Report by design is meant to log the original transaction date and User of an Invoice and then log subsequent changes as modifications noting the date of the change and the User. It has been established that if an Invoice is flagge...