Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.
Please note all new ideas remain hidden from public view until reviewed by our team.
Announcement: September 2023
We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.
Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.
Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.
Audit Trail Report should not change the reporting of the original Entered/Modified date and User of a form after emailing
The Audit Trail Report by design is meant to log the original transaction date and User of an Invoice and then log subsequent changes as modifications noting the date of the change and the User. It has been established that if an Invoice is flagged to be emailed at a later date and another User then emails that Invoice, if re-run, the Audit Trail Report will subsequently show a new original Entered/Modified date bearing the date it was emailed and the name of the User who processed the email. This should be logged as a change, preserving the details of the original entry otherwise it renders the report unreliable. This issue was verified by running before and after reports.which, if required, can be made available to the Technical Support team directly rather than on a public forum in the interests of privacy.