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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.

Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

The Reckon Product Team


Reckon Customer Portal

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Ability to use an authenticator app for MFA for the Payroll app

(Payroll isn't available in the products dropdown above so I chose something else) It would be good to be able to use an authenticator app for MFA for Payroll so it can be accessed while travelling overseas.
4 months ago in Reckon Customer Portal 0 Planning to do

Make it easy for customers to pay themselves if a payment is missed

I recently got a new credit and so my monthly payment declined. I found out when my account was frozen and then saw the emails from Reckon in my junk folder. I then tried to pay by credit card but could not find anyway to do this easily. It should...
over 3 years ago in Reckon Customer Portal 1 Planning to do

1 invoice for all your subscriptions instead of multiple

At the moment, I see a lot of bank debits of $5-7 from my bank statement (around 30 lots of these). It would be much more better if you could just make a single invoice for all our client's subscription, and thereby have them all on the same cycle.
over 3 years ago in Reckon Customer Portal 0 Planning to do

Quicker way to login or re-login after inactivity - add a user prefererred default for where to start ?

I am finding it quite annoying to have to go through three steps to login, especially as I have to do this every time I lapse due to inactivity, which in fact is EVERY time I want to enter data. I have to reload ReckonOne, submit cached login deta...
about 5 years ago in Reckon Customer Portal 0 Planning to do

Enable payment of Reckon Fees to be done via bank account rather than credit card

Not all entities using Reckon have a credit card. It would be better if payment could be set up via payment from a bank account.
over 5 years ago in Reckon Customer Portal 11 Planning to do

Only show subscriptions that added staff member has permission to

If I'm added as a staff for a company, currently, I can see all the subscriptions that the company has. But I should only see the subscriptions that I have permission to access. This is a privacy issue and we have received a lot of complaints fro...
over 6 years ago in Reckon Customer Portal 0 Planning to do

Partner approval notification

When a partner has their application approved, we should send a notification in Portal
over 6 years ago in Reckon Customer Portal 0 Planning to do