Problem: Inability to refund a Customer who pays by direct credit to your bank account via the Bank Payments ABA file.
Solution: Allow Customers to have an associated Bank account.
Current Workflow: [1] Create Customer Adjustment Note (CAN) for refund; [2] Add customer Bank details to internet banking and manually create refund from there.
Intended Workflow: [1] Create Customer Adjustment Note (CAN) for refund; [2] Create ABA file in Bank Payments; [3] Upload ABA to internet banking to create refund credit.
Detailed Description:
Amongst "Contacts" - only Suppliers (& Super Funds) have ability to add a Bank Account, because the expectation is that you will only pay money to Suppliers. However, if you want to refund a Customer by direct credit, there is currently no way to do so directly from Reckon One.