Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.
Please note all new ideas remain hidden from public view until reviewed by our team.
Announcement: September 2023
We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.
Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.
Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.
Birthday loyalty program rewards - when you select valid for Month, it should be a month from the customer's birthday not for the month in which their birthday falls
We send out birthday emails to our customers on their actual birthday. If their birthday happens to be towards the end of the month, they have very little time to redeem their reward as they don't even know about it until the day of their birthday...
Unlimited different items in a single sales transaction
Often our customers buy more than 10 different types of product at once and the fact that we have to spread a sale over 2 or more transactions is extremely problematic. We have to give them 2 different tax invoices for their 1 payment. It doesn't ...
Explain your rewards system in more detail. The current rewards program i am running is based on $1 = 1 point with a collection at 300 points/ $300 spend for a gift. Not sure if your system allows this but as i can't find a way to make it work i c...