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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.

Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

The Reckon Product Team


Reckon Cloud POS

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Warning when creating a duplicate customer

At the moment it's possible to setup a new customer in Cloud POS when they already exist in the system. Where the same customer exists twice (or more) you should be able to merge their records so you have an accurate record of how much that custom...
about 4 years ago in Reckon Cloud POS 0 New idea

Include price on search drop down suggestions

It would be great if the price of an item would appear aligned to the right, that way very similar codes would be easier to distinguish if the price is different, e.g. a part for an expensive item will sometimes have almost the exact same code as ...
almost 3 years ago in Reckon Cloud POS 0 New idea

List View for items on the side bar

It would be nice for users with many items to be able to view the items tab in a list format without the thumbnails, this would also allow much more to be viewed in one instance instead of having to scroll and load a lot.
almost 3 years ago in Reckon Cloud POS 0 New idea

Ability to take and record deposits

In my business, we take deposits for products that our customer's want us to order in for them. There is currently no facility to record this accurately. We have to use the Quick Return function and deduct the amount the customer still has to pay ...
over 4 years ago in Reckon Cloud POS 0 New idea

Sell by Weight

This POS program would suit a broader range of business if you provided the option to sell by weight or by item for each product. I will not be able to transfer from my current POS to Reckon unless this option is available. The attached file shows...
almost 5 years ago in Reckon Cloud POS 0 New idea

Reports - search criteria sales by item detail

reports - sales by item detail, i would like to see a search bar which allow you to only search for a particular item rather than every item sold in that time period.
over 3 years ago in Reckon Cloud POS 0 New idea

The ability to hook up to a set of scales

I'd like to attach scales to Reckon Cloud POS. Ideal for the likes of butchers and small goods stores selling stock by weight.
almost 6 years ago in Reckon Cloud POS 0 New idea

Birthday loyalty program rewards - when you select valid for Month, it should be a month from the customer's birthday not for the month in which their birthday falls

We send out birthday emails to our customers on their actual birthday. If their birthday happens to be towards the end of the month, they have very little time to redeem their reward as they don't even know about it until the day of their birthday...
about 4 years ago in Reckon Cloud POS 0 New idea

Dollar amount loyalty discount option not just %

We sometimes offer our mailing list customers a loyalty reward such as $20 off when they spend $100 or more, but unfortunately we can't do this in Cloud POS as you can only enter a % discount.
about 4 years ago in Reckon Cloud POS 0 New idea

Unlimited different items in a single sales transaction

Often our customers buy more than 10 different types of product at once and the fact that we have to spread a sale over 2 or more transactions is extremely problematic. We have to give them 2 different tax invoices for their 1 payment. It doesn't ...
over 4 years ago in Reckon Cloud POS 1 New idea