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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.


Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

Regards,
The Reckon Product Team


Status New idea
Workspace Reckon Cloud POS
Created by Guest
Created on Feb 20, 2020

Warning when creating a duplicate customer

At the moment it's possible to setup a new customer in Cloud POS when they already exist in the system. Where the same customer exists twice (or more) you should be able to merge their records so you have an accurate record of how much that customer has spent (without having to look at multiple records). At the very least it would be helpful to get a warning when you're creating a new customer that there's already a customer with that name in the system.

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