Reckon Customer Portal
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3
VOTE
5
VOTE
Single page in Reckon One Portal area rather than separate 'shared' page
Merge the Reckon One 'Subscriptions' and 'Shared with me' pages so a user can see all available books in a single area. A 'shared' book could have an arrow symbol indicator on it instead. This would avoid users assuming they could not see a shared...
1
New idea
7
VOTE
Alert User that Subscription Has expired /nearing expiry
Feedback from Customer"You need to alert customers to the fact their subscription has expired so they can take immediate action to remedy the situation rather than just lock the book mid-flight with no warning, I wasted two hours of my life trying...
0
New idea
3
VOTE
Email account invoices rather than posting
It is extremely frustrating that you are able to send an email saying that you have taken a payment from our account and our subscription has been renewed, but you still use post to send the actual invoice out. Either include the invoice number on...
0
New idea
4
VOTE
5
VOTE
Location of 'enter your credit card' window
Currently this appears over the sign out door. The portal is now offered free for STP users who don't use any other cloud software and the message continually appears over the top of the exit door in the top right hand corner of the screen. My cli...
0
New idea
4
VOTE
Allow users to specify the default view shown on Portal login
This is similar to the idea posted here: https://ideas.reckon.com/ideas/RKN1-I-499 Users should be able to specify the default view that is loaded upon login. This should include the view, and the default company loaded. This would alleviate a num...
4
New idea
4
VOTE
3
VOTE
1 invoice for all your subscriptions instead of multiple
At the moment, I see a lot of bank debits of $5-7 from my bank statement (around 30 lots of these). It would be much more better if you could just make a single invoice for all our client's subscription, and thereby have them all on the same cycle.
0
Planning to do
3
VOTE