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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.


Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

Regards,
The Reckon Product Team


ADD A NEW IDEA

Reckon Customer Portal

Showing 33 of 1535

option to email Reckon invoices

Could you add an option to have Reckon email its customers their monthly invoices. Notification for Reckon's price increases too. Thanks
almost 4 years ago in Reckon Customer Portal 0 New idea

PAYPAL OPTION FOR PAYMENTS FOR RECKON CUSTOMERS

I PREFER PAYPAL THANKS
about 4 years ago in Reckon Customer Portal 0 New idea

Allow me to select my correct address

It will only allow to select from drop menu, does not allow my correct address.
over 4 years ago in Reckon Customer Portal 0 New idea

Allow users to specify the default view shown on Portal login

This is similar to the idea posted here: https://ideas.reckon.com/ideas/RKN1-I-499 Users should be able to specify the default view that is loaded upon login. This should include the view, and the default company loaded. This would alleviate a num...
over 4 years ago in Reckon Customer Portal 4 New idea

Allow the user to set the default view once logged in

Users should be able to adjust their profile so that on logging in, they are taken to a default view. For your paying Reckon Desktop users, this feature would prevent them having to click through multiple windows trying to sell them additional p...
over 4 years ago in Reckon Customer Portal 0 New idea

Allow customers to cancel subscriptions online

I shouldn't have to wait for 30 minutes on hold to cancel a subscription to one of your services.
over 4 years ago in Reckon Customer Portal 0 Already exists

Company Names on Account Invoices

It would be very handy for Reckon One (or other Reckon product) account holders with more than one company attached to have the company name appear on monthly invoices, instead of just the invoice number and customer ID.
about 5 years ago in Reckon Customer Portal 1 New idea

ability to add a unit number to your company address.

No description provided
about 5 years ago in Reckon Customer Portal 0 New idea

Quicker way to login or re-login after inactivity - add a user prefererred default for where to start ?

I am finding it quite annoying to have to go through three steps to login, especially as I have to do this every time I lapse due to inactivity, which in fact is EVERY time I want to enter data. I have to reload ReckonOne, submit cached login deta...
about 5 years ago in Reckon Customer Portal 0 Planning to do

Consider a more visually obvious way to share a book or get to the settings

This is useful for new users who do not necessarily understand the meaning of the icons used represented by the 3 vertical dots (a vertical ellipsis).
about 5 years ago in Reckon Customer Portal 0 New idea