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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden until reviewed by our team.

Announcement: May 2022
We are currently well underway building our next-gen user interfaces, starting with Payroll (already released) and soon, Invoices and Time. Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only. Thank you for your patience - building new interfaces and products takes a lot longer than adding a feature, however we are certain the new designs will ultimately provide a better all-round user experience for all our customers.

The Reckon Product Team



Reckon Customer Portal

Showing 35 of 1255

Make it easy for customers to pay themselves if a payment is missed

I recently got a new credit and so my monthly payment declined. I found out when my account was frozen and then saw the emails from Reckon in my junk folder. I then tried to pay by credit card but could not find anyway to do this easily. It should...
almost 2 years ago in Reckon Customer Portal 1 Planned

Allow users to specify the default view shown on Portal login

This is similar to the idea posted here: Users should be able to specify the default view that is loaded upon login. This should include the view, and the default company loaded. This would alleviate a num...
almost 3 years ago in Reckon Customer Portal 4 New Idea

1 invoice for all your subscriptions instead of multiple

At the moment, I see a lot of bank debits of $5-7 from my bank statement (around 30 lots of these). It would be much more better if you could just make a single invoice for all our client's subscription, and thereby have them all on the same cycle.
almost 2 years ago in Reckon Customer Portal 0 Planned

Location of 'enter your credit card' window

Currently this appears over the sign out door. The portal is now offered free for STP users who don't use any other cloud software and the message continually appears over the top of the exit door in the top right hand corner of the screen. My cli...
almost 4 years ago in Reckon Customer Portal 0 New Idea

Alert User that Subscription Has expired /nearing expiry

Feedback from Customer"You need to alert customers to the fact their subscription has expired so they can take immediate action to remedy the situation rather than just lock the book mid-flight with no warning, I wasted two hours of my life trying...
about 5 years ago in Reckon Customer Portal 0 New Idea

Provide a voucher for the free trial without asking for credit card details.

I am asked to trial three accounting systems and then recommend the best fit to my employer. Reckon was my favourite until it wouldn't let me do the trial without putting in my credit card. Once chosen my employer would have put in his credit card.
about 2 years ago in Reckon Customer Portal 0 New Idea

professional partner commission report more organised

The statement that we get has the first column called INVOICE ID can you not just put the client's name/reckon book file name there instead? the invoice ID means very little.
over 1 year ago in Reckon Customer Portal 0 Under Consideration


over 2 years ago in Reckon Customer Portal 0 New Idea

Allow me to select my correct address

It will only allow to select from drop menu, does not allow my correct address.
over 2 years ago in Reckon Customer Portal 0 New Idea

Allow the user to set the default view once logged in

Users should be able to adjust their profile so that on logging in, they are taken to a default view. For your paying Reckon Desktop users, this feature would prevent them having to click through multiple windows trying to sell them additional p...
almost 3 years ago in Reckon Customer Portal 0 New Idea