Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.
Please note all new ideas remain hidden from public view until reviewed by our team.
Announcement: September 2023
We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.
Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.
Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.
Would like to be able to choose to hide or delete inactive books
I setup a book for a client and then realised I had messed up the selections for chart of accounts etc - so I made this book inactive and setup another one... but now I would really like to Hide the inactive book so my client doesnt see it and get...
When 'Return to Portal' is used, then 'Sign Out' the 'Sign In' screen is shown but the browser still has a second window open which has active files showing and which can be opened. When is the data secure if I have signed out but someone else can...
Link to change password from my Reckon Portal profile
At present the only place to change your password is at the login screen. As users will often go to their profile to change a password, there should be a link in this section. Forgot password at login should also include text to change a password.
Provide a voucher for the free trial without asking for credit card details.
I am asked to trial three accounting systems and then recommend the best fit to my employer. Reckon was my favourite until it wouldn't let me do the trial without putting in my credit card. Once chosen my employer would have put in his credit card.
Currently customers with no subscriptions and only shared books receive a once of notification to state that a subscription has been shared with them. As a customer i would like to visually see that a subscription has been shared with me to be abl...
Trying to access STP At the reckon STP help site: https://help.reckon.com/article/9g4mga8s9o#step_2 the following instructions appear, which seem totally confusing and illogical to me. "Below is a step by step guide to get you ready to lodge STP r...