Reckon Product Ideas

Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Add Two Factor / Multi-factor Authentication

User authentication a code being sent by either Email or Text. If not already implemented.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 29 2019
  • New Idea
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  • Admin
    Jason Hollis commented
    01 Feb 00:50

    Hi and thanks for the idea. We enforce 2FA / MFA on single touch payroll as it is mandatory (from the ATO). We have had overwhelming feedback from our customers that they do not want MFA across the entire app. That said, we do believe there is a use case for our customers who DO want MFA, so we will at some point offer MFA to all customers, but as OPTIONAL only. Kind regards, Jason. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    15 Feb 02:24

    MFA is to time consuming

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    28 Jun 10:21

    Or preferable something the Microsoft or Google Authenticator.  I would have thought that MFA is mandatory in todays day and age.

  • Admin
    Jason Hollis commented
    01 Jul 05:19

    Hi Craig. MFA is actually not mandatory other than for Single Touch Payroll lodgements in Australia. As I noted in February we are looking to see if we make this optional, however given we only have 2 votes in 5 months we suspect (and what we have heard in interview sessions) that users find MFA too time consuming. Therefore we'll focus on other priorities at this stage. It's still a good idea though and one we want to do.