Skip to Main Content
ADD A NEW IDEA

Reckon Customer Portal

Showing 7

Enable payment of Reckon Fees to be done via bank account rather than credit card

Not all entities using Reckon have a credit card. It would be better if payment could be set up via payment from a bank account.
almost 6 years ago in Reckon Customer Portal 13 Planning to do

Quicker way to login or re-login after inactivity - add a user prefererred default for where to start ?

I am finding it quite annoying to have to go through three steps to login, especially as I have to do this every time I lapse due to inactivity, which in fact is EVERY time I want to enter data. I have to reload ReckonOne, submit cached login deta...
over 5 years ago in Reckon Customer Portal 0 Planning to do

Ability to use an authenticator app for MFA for the Payroll app

(Payroll isn't available in the products dropdown above so I chose something else) It would be good to be able to use an authenticator app for MFA for Payroll so it can be accessed while travelling overseas.
9 months ago in Reckon Customer Portal 0 Planning to do

Make it easy for customers to pay themselves if a payment is missed

I recently got a new credit and so my monthly payment declined. I found out when my account was frozen and then saw the emails from Reckon in my junk folder. I then tried to pay by credit card but could not find anyway to do this easily. It should...
almost 4 years ago in Reckon Customer Portal 1 Planning to do

1 invoice for all your subscriptions instead of multiple

At the moment, I see a lot of bank debits of $5-7 from my bank statement (around 30 lots of these). It would be much more better if you could just make a single invoice for all our client's subscription, and thereby have them all on the same cycle.
almost 4 years ago in Reckon Customer Portal 0 Planning to do

Only show subscriptions that added staff member has permission to

If I'm added as a staff for a company, currently, I can see all the subscriptions that the company has. But I should only see the subscriptions that I have permission to access. This is a privacy issue and we have received a lot of complaints fro...
over 6 years ago in Reckon Customer Portal 0 Planning to do

Partner approval notification

When a partner has their application approved, we should send a notification in Portal
about 7 years ago in Reckon Customer Portal 0 Planning to do