Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.
Please note all new ideas remain hidden from public view until reviewed by our team.
Announcement: September 2023
We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.
Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.
Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.
Remove Customer:Job from Purchased from list in Write Cheques and Enter Credit Card Charges
Remove Customer:Job from Purchased from drop down list in Write Cheques or Enter credit card Charges as you cannot assign a Customer:Job name to a cheque or credit card as it is used in invoices and payments. Only have the Supplier and Other Name ...
Warn users for missing Service Item when Time Activities are entered
For Time activities, we can set a Supplier as the Name. It allows it to be saved without an Item.
But to create a Bill, it needs to have a Service Item.
Depending on use case, or if we always need to raise a Bill transaction, then a warning mess...
As the majority of payments made are via EFT, the recording of cheque numbers is unnecessary. This is a very outdated part of Reckon software. Very tedious to have to remove the cheque numbers from every transaction.
Currently there are only 8 lines visible when managing custom pricing through 'Price Level List'. Most of the screen is blank. To fill this more lines and add a search function would be a great time saver as we currently use this function to an ab...
Reckon Accounts Hosted Country Box needs to be wider
When you click on the drop down box in Customers Additional Info Tab to select the country they belong to, it only shows the first few letters so it is hard to see what the countries actually are. Surely making it wider would be a good idea!
Reckon Accounts hosted - reports exported to Excel need Text formats amended
I have been asked to submit the issue that I am having with the reports exported to Excel after seeking advice through Community. Attached is the issue I am having and this is the response from RAV: After speaking with the product team about this,...
Payslip totals for company contribution type on custom payslips
The 1 per page default payslip template totals company contribution payroll items in a neat box (ideal for construction industry that pays items such as BERT, BEWT, CIPQ) etc The custom payslip template doesn't allow this - thus clients are hesita...
The Super Fund Name to pick up the SGA Agency in Reckon Standard Pay Slip instead of the Company Contribution's
The value for the Super Fund Name field uses the Agency for the Company Contribution instead of the correct Super Fund Name in the Reckon Standard Pay Slip Template. The issue still occurs even with a new template or recreating the Data Field Supe...