Add a new idea Subscribe
Status New idea
Workspace Reckon One
Categories Reports
Created by Guest
Created on Apr 10, 2020

RELATED IDEAS

Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit RKN1-I-723 Allow Reckon One to send emails from my domain.

Sent Tax Invoice emailed to have notification of received email. Merged

When i send tax invoice through the email feature is there a way for the recipient to send back a received notice similar to that with Outlook express where you can add that feature . Would help business to know that they have received it .

  • ADMIN RESPONSE
    Apr 13, 2020

    Like the majority of cloud accounting software we utilise a cloud-based SMTP provider for our email service. This service does not allow us to track email delivery.

    We have looked at Outlook integration, and technically it's not an issue, however not all users have Outlook so we would likely need to integrate with a multitude of services including the likes of gmail. Not needing to manage a multitude of services if the most appropriate option for us at this time.

    We will keep this idea active so we can monitor user feedback which will add weight to future discussions.