Would also be good to be able to check the boxes of the invoices you want to print and print them all in one go as opposed to having to print one by one.
Might be time to bite the bullet and look for alternate provider. Look at this thread going since 2019 and nothing done. SAGE offered a pane to view "invoices" and tick all the boxes in left hand column and then a button "email" and email all overdue invoices or invoices in one go to multiple different client. "Following up overdue" invoices was seamless and easy with SAGE such a shame they closed down and forced people to migrate to this system reckon. Support is non existent, takes them weeks to reply to anything and nothing ever gets done or resolved. This is a key feature for any business to chase "overdue invoices" cant see how in 4 years on their feature list no progress. How hard would it be to implement such a feature if you really had a big team of developers. I really thinking now reckon may just be a back yard offshore dev team of 2 people grinding away.
Any update or ETA for this implementation. Also does any one know of any migration partners, might be worth migrating away to reckon to XERO or something a little more in touch with its users and 2024!
I am a new user of Reckon One, having been involved with Reckon Desktop and Reckon Hosted for many years. The first thing I noticed with Reckon One was that I have to e-mail each invoice for clients one by one. Very time consuming. And I see below lots of comments the same that have been coming in for a few years. Is anything happening with this issue yet? I've chosen to stay with Reckon because of costs but the time I am wasting is way outweighing the savings I have made for clients on the software.
Time consuming and really frustrating it should have been one of the first things built into the hosted program, we use to be able to do it in the standalone version
This is really a must have for any system. In my case I have up to 300 members to send invoices / statements to and have to email each one separately. As you can imagine this takes a very long time. Is the project still scheduled for 2020?
I'm very dissapointed to learn that sending a bulk batch of invoices via email is not possible. It was a 'feature' I didn't even think to investigate when compaing software providers as it seemed like such an obvious and simple inclusion. I work for an NFP and every cent counts, particularly disappointing when we have to now pay for the time again as a staff member emails individual accounts.
That's great news it really is, It will make the functionality of the system so much more time friendly and cash flow for small businesses will increase ten fold. THANK YOU now the waiting game begins
Hi Andrew. Appreciate your feedback and I'd agree re time saving. We've tried to do the improvements based on user votes. We are now at a point where this work has been approved for the 2020 roadmap. Based on other ideas and feedback from our partner groups its around 8th on the list.
To be able to do this will save hours of work especially for small business where we don't have time to do these things individually and it impacts cash flow immensely. I hope this is coming soon because I love reckon and I really don't want to change softwares to be able to complete these types of tasks
This function is missing for INB Payment Summaries. However, I don’t think it would be implemented given that STP has took over the process of issuing Payment Summaries.
I have many requests from customers to resend invoices.
It would be handy to be able to do this from the invoice list screen using the current tick boxes that enables multiple invoices to receive payment.
Thank you for your comment and we understand your frustration.
We're working on a solution to provide this feature in the next few months. We apologise any inconvenience and appreciate your patience.
Might be time to bite the bullet and look for alternate provider. Look at this thread going since 2019 and nothing done. SAGE offered a pane to view "invoices" and tick all the boxes in left hand column and then a button "email" and email all overdue invoices or invoices in one go to multiple different client. "Following up overdue" invoices was seamless and easy with SAGE such a shame they closed down and forced people to migrate to this system reckon. Support is non existent, takes them weeks to reply to anything and nothing ever gets done or resolved. This is a key feature for any business to chase "overdue invoices" cant see how in 4 years on their feature list no progress. How hard would it be to implement such a feature if you really had a big team of developers. I really thinking now reckon may just be a back yard offshore dev team of 2 people grinding away.
Any update or ETA for this implementation. Also does any one know of any migration partners, might be worth migrating away to reckon to XERO or something a little more in touch with its users and 2024!
Would you prefer to go to the Invoices list > select the Invoices > Send as Email?
I am a new user of Reckon One, having been involved with Reckon Desktop and Reckon Hosted for many years. The first thing I noticed with Reckon One was that I have to e-mail each invoice for clients one by one. Very time consuming. And I see below lots of comments the same that have been coming in for a few years. Is anything happening with this issue yet? I've chosen to stay with Reckon because of costs but the time I am wasting is way outweighing the savings I have made for clients on the software.
Time consuming and really frustrating it should have been one of the first things built into the hosted program, we use to be able to do it in the standalone version
This is really a must have for any system. In my case I have up to 300 members to send invoices / statements to and have to email each one separately. As you can imagine this takes a very long time. Is the project still scheduled for 2020?
I'm very dissapointed to learn that sending a bulk batch of invoices via email is not possible. It was a 'feature' I didn't even think to investigate when compaing software providers as it seemed like such an obvious and simple inclusion. I work for an NFP and every cent counts, particularly disappointing when we have to now pay for the time again as a staff member emails individual accounts.
We definitely second this, especially for sending out monthly statements to customers for unpaid invoices.
Good idea.
Cheers Andrew. Yes unfortunately it's a bit like that.
Hi Jason
That's great news it really is, It will make the functionality of the system so much more time friendly and cash flow for small businesses will increase ten fold. THANK YOU now the waiting game begins
Hi Andrew. Appreciate your feedback and I'd agree re time saving. We've tried to do the improvements based on user votes. We are now at a point where this work has been approved for the 2020 roadmap. Based on other ideas and feedback from our partner groups its around 8th on the list.
To be able to do this will save hours of work especially for small business where we don't have time to do these things individually and it impacts cash flow immensely. I hope this is coming soon because I love reckon and I really don't want to change softwares to be able to complete these types of tasks
This function is missing for INB Payment Summaries. However, I don’t think it would be implemented given that STP has took over the process of issuing Payment Summaries.
likewise for payslips
I do believe this has been a function in Reckon for a number of years