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Status Already exists
Categories Hosted only
Created by Guest
Created on Aug 29, 2022
Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit RAB-I-755 A check mark or a list of emailed invoices!.

Emailing Invoices to automatically be shown as sent in Outlook Merged

There is no confirmation for sent emails. It would be great if the sent invoices were linked to Outlook.

  • Admin
    Neil Rustidge
    Reply
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    Feb 23, 2023

    Hi Jan,

    We added an Email Report to Reckon Accounts Hosted last year.

    This report allows you to enter a date range and will show all emails that you sent within that range including whether the email was delivered or not.

    The report is accessed via the Dashboard by clicking on 'View Email Report'

  • Admin
    Jason Hollis
    Reply
    |
    Aug 31, 2022

    Great. Thanks Jan. I've changed the category to "Hosted Only". We know this is an issue for lot of users, but that said, us and all of our competitors use a service to send emails to its industry wide in terms of a solution. We've looked at alternatives, but its a bit of work to integrate to Office 365, however thats not the main issue, because we know when we do that, a customer will ask for GMail integration and so on. It's on our radar for sure, we just aren't 100% on a solution that will solve everyones problems (yet).

  • Guest
    Reply
    |
    Aug 31, 2022

    Hi Jason, Thanks for your reply, we are using Reckon Accounts Hosted.

  • Admin
    Jason Hollis
    Reply
    |
    Aug 31, 2022

    Hi Jan. Are you using Reckon Accounts Hosted or Desktop, as desktop has an Outlook integration preference.