Reckon Product Ideas

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Report showing invoices that have been emailed

It would be handy to be able to print a report showing all invoices emailed for a period.  Either day or week.  I have had issues with customers saying they have not received invoices.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • May 4 2018
  • New Idea
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  • Admin
    Jason Hollis commented
    October 10, 2018 06:37

    From Tanya; 5-Oct-2018 (Ref RAB-I-218)

    All emails that have been sent need to be checked that they have gone & not returned for any reason. It would be very helpful in making sure customers/employees have received their invoices/payslips.

    Any emails sent should be able to look up to see the status.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 10, 2018 07:14

    It would be great if it would show that emails have been sent and the date and time sent, also if the email address was incorrect it would behelpful if it let you know.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    30 Jul 21:47

    This would be great to have. It is so hard if a customer says they haven't received an invoice and you know it has been sent but no proof

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    03 Sep 06:40

    Question to Jason Hollis re his comment that" Any emails sent should be able to look up to see the status."

    Is this on the "to be emailed" tab at the bottom of the invoice or is there the ability to have a report of all" emails sent" within Reckon?

  • Admin
    Jason Hollis commented
    04 Sep 08:04

    Hi - that comment was from another user (Tanya) - however my understanding is this will be a report for all emails sent.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    04 Sep 22:41

    When I send an email, I would like too check all information is correct and add a message for my customer before sending.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    11 Sep 02:44

    Or a notice if they have bounced back for any reason! We had a customer that wasn't receiving them. After a while we realised we had written the email wrong.