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Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

Regards,
The Reckon Product Team


124 VOTE
Status Implemented
Categories Hosted only
Created by Guest
Created on May 4, 2018

Report showing invoices and other forms that have been emailed

It would be handy to be able to print a report showing all invoices, estimates, sales orders, payslips etc... emailed for a period. Either day or week. I have had issues with customers saying they have not received invoices.

  • Attach files
  • Admin
    Jason Hollis
    Reply
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    Dec 1, 2020

    Hi Derek. I can clarify this for you. This idea relates to Reckon Accounts Hosted only. Anyone who subscribes to the idea is notified, and I can see you are subscribed and that's why you were notified. This is not a feature for desktop as your own mail server can report on the status of an email. Whereas for Reckon Hosted, all mail is sent by Reckon's mail server and hence why this report was required. I hope that clears this up.

  • Guest
    Reply
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    Nov 30, 2020

    Thank you

  • Guest
    Reply
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    Nov 30, 2020

    Hello

    It would appear that this only applies to Hosted so why is it being sent to your desktop customers? Or are you planning to include it in desktop too?

    Kind regards

    Dereck Wetherall

  • Guest
    Reply
    |
    Nov 30, 2020

    This mailbox is no longer active. Please send all future correspondence to admin@bellrise.com.au

  • Admin
    Jason Hollis
    Reply
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    Jun 22, 2020

    Hi Chris, I am glad you mentioned that as this is part of our investigation, but also proving the hardest to solve. But yes.. we want to solve this for you and are testing several options to achieve that.

  • Guest
    Reply
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    Jun 22, 2020

    Great job Jason
    Would it be possible to include if an email has bounced . Often we receive
    wrong email addresses or been entered with a typo .

    Kind Regards

    *Chris Kovac*

  • Guest
    Reply
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    Sep 11, 2019

    Or a notice if they have bounced back for any reason! We had a customer that wasn't receiving them. After a while we realised we had written the email wrong.

  • Guest
    Reply
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    Sep 4, 2019

    When I send an email, I would like too check all information is correct and add a message for my customer before sending.

  • Admin
    Jason Hollis
    Reply
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    Sep 4, 2019

    Hi - that comment was from another user (Tanya) - however my understanding is this will be a report for all emails sent.

  • Guest
    Reply
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    Sep 3, 2019

    Question to Jason Hollis re his comment that" Any emails sent should be able to look up to see the status."

    Is this on the "to be emailed" tab at the bottom of the invoice or is there the ability to have a report of all" emails sent" within Reckon?

  • Guest
    Reply
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    Jul 30, 2019

    This would be great to have. It is so hard if a customer says they haven't received an invoice and you know it has been sent but no proof

  • Guest
    Reply
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    Dec 10, 2018

    It would be great if it would show that emails have been sent and the date and time sent, also if the email address was incorrect it would behelpful if it let you know.

  • Admin
    Jason Hollis
    Reply
    |
    Oct 10, 2018

    From Tanya; 5-Oct-2018 (Ref RAB-I-218)

    All emails that have been sent need to be checked that they have gone & not returned for any reason. It would be very helpful in making sure customers/employees have received their invoices/payslips.

    Any emails sent should be able to look up to see the status.

1 MERGED

have an email sent section on the home page to check if emails have been sent or returned.

Merged
All emails that have been sent need to be checked that they have gone & not returned for any reason. It would be very helpful in making sure customers/employees have received their invoices/payslips. Any emails sent should be able to look up t...
over 5 years ago in Reckon Accounts Business / Desktop & Hosted 0 Implemented
3 MERGED

Track emails sent , email list,

Merged
To actually see if the the address is right and to have access to change these addresses
over 4 years ago in Reckon Accounts Business / Hosted only 1 Implemented
3 MERGED

Confirmation that email has been sent

Merged
Being able to see whether an email has sent when sending Purchase orders or invoices from reckon accounts online would be very useful. It would benefit us as we would be able to see if a purchase order/invoice has been delivered to the supplier/cu...
almost 4 years ago in Reckon Accounts Business / Desktop & Hosted 0 Implemented