Add a new idea Subscribe
Status Implemented
Workspace Reckon One
Categories Invoices & Bills
Created by Guest
Created on Dec 30, 2021

RELATED IDEAS

Remittance Advices to show Invoice Numbers & Credits taken

Hi Guys

I have just been advised by a supplier that the remittance advice in Reckon doesn't show the reference number? or credits taken? Their invoice number (usually entered in the reference area doesn't show at all only our bill number which is totally useless to everyone including me) so can we get this changed? also the remit doesn't show any credits that were taken at the same time (makes it hard for the supplier especially when you have a number of transactions)

  • ADMIN RESPONSE
    Aug 31, 2022

    The remittance now shows the reference rather than the internal bill ID. Thanks to everyone who alerted us to this issue.

    image.png
    image.png
    Open full size
    image.png
  • Attach files
  • Admin
    Jason Hollis
    Reply
    |     Aug 15, 2022

    Hi Kim. The development is complete and now awaiting testing. Should be released within the next few weeks.

  • Guest
    Reply
    |     Aug 5, 2022

    Hi Jason. How is this progressing, when can we expect this to be implimented. Kind Regards Kim C.

  • Admin
    Jason Hollis
    Reply
    |     Feb 26, 2022

    No problem Caroline. I have reviewed the specification notes in the meantime and the internal bill id should never have been used - as you rightly say, that means nothing to your supplier. We'll get that changed the ref . We'll also check out the credit issue as that's obviously not desirable. Kind regards, Jason.

  • Guest
    Reply
    |     Feb 26, 2022

    Thanks Jason - Yes I did submit a question on the community forum however the answer I received was incorrect - I did respond to them but have yet to receive an answer.

    I am glad that this is now being looked at - Thank you :)

  • Admin
    Jason Hollis
    Reply
    |     Feb 25, 2022

    Hi Caroline. The ideas portal is for our customers to make requests for the development team to review and schedule based primarily on user votes, so it is not the same as our community forum which is support & information driven. That said, this issue has been queued with the development team for review and I have now followed them up.

  • Guest
    Reply
    |     Feb 24, 2022

    Is there an approx time for someone to respond here?