Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.


Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

Regards,
The Reckon Product Team


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Status Implemented
Workspace Reckon One
Categories Invoices & Bills
Created by Guest
Created on Dec 30, 2021

RELATED IDEAS

Remittance Advices to show Invoice Numbers & Credits taken

Hi Guys

I have just been advised by a supplier that the remittance advice in Reckon doesn't show the reference number? or credits taken? Their invoice number (usually entered in the reference area doesn't show at all only our bill number which is totally useless to everyone including me) so can we get this changed? also the remit doesn't show any credits that were taken at the same time (makes it hard for the supplier especially when you have a number of transactions)

  • ADMIN RESPONSE
    Aug 31, 2022

    The remittance now shows the reference rather than the internal bill ID. Thanks to everyone who alerted us to this issue.

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  • Admin
    Jason Hollis
    Reply
    |     Aug 15, 2022

    Hi Kim. The development is complete and now awaiting testing. Should be released within the next few weeks.

  • Guest
    Reply
    |     Aug 5, 2022

    Hi Jason. How is this progressing, when can we expect this to be implimented. Kind Regards Kim C.

  • Admin
    Jason Hollis
    Reply
    |     Feb 26, 2022

    No problem Caroline. I have reviewed the specification notes in the meantime and the internal bill id should never have been used - as you rightly say, that means nothing to your supplier. We'll get that changed the ref . We'll also check out the credit issue as that's obviously not desirable. Kind regards, Jason.

  • Guest
    Reply
    |     Feb 26, 2022

    Thanks Jason - Yes I did submit a question on the community forum however the answer I received was incorrect - I did respond to them but have yet to receive an answer.

    I am glad that this is now being looked at - Thank you :)

  • Admin
    Jason Hollis
    Reply
    |     Feb 25, 2022

    Hi Caroline. The ideas portal is for our customers to make requests for the development team to review and schedule based primarily on user votes, so it is not the same as our community forum which is support & information driven. That said, this issue has been queued with the development team for review and I have now followed them up.

  • Guest
    Reply
    |     Feb 24, 2022

    Is there an approx time for someone to respond here?