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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden until reviewed by our team.

Announcement: May 2022
We are currently well underway building our next-gen user interfaces, starting with Payroll (already released) and soon, Invoices and Time. Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only. Thank you for your patience - building new interfaces and products takes a lot longer than adding a feature, however we are certain the new designs will ultimately provide a better all-round user experience for all our customers.

The Reckon Product Team



Reckon Customer Portal

Showing 35 of 1255

Allow customers to cancel subscriptions online

I shouldn't have to wait for 30 minutes on hold to cancel a subscription to one of your services.
about 3 years ago in Reckon Customer Portal 0 Already exists

ability to add a unit number to your company address.

No description provided
over 3 years ago in Reckon Customer Portal 0 New Idea

Only show subscriptions that added staff member has permission to

If I'm added as a staff for a company, currently, I can see all the subscriptions that the company has. But I should only see the subscriptions that I have permission to access. This is a privacy issue and we have received a lot of complaints fro...
over 4 years ago in Reckon Customer Portal 0 Planned

My Licence Information

I subscribe for RA Hosted and run RA Enterprise on my home desktop computer. Sometimes Hosted is unavailable so Enterprise at home lets me continue working. With Enterprise I can go to the Help function to display My Licence Information and find t...
over 2 years ago in Reckon Customer Portal 0 New Idea

Get portal to work with password managers like LastPass

I reset my password - but the way it works, lastpass doesn't automatically add it in. Which is surprising because lastpass has smarts and guesses 99.999999 every other password reset I've done.
almost 5 years ago in Reckon Customer Portal 0 New Idea

Allow Multiple Cards to be stored and Transacted for Payment

Feedback from a customer:"You need to fix your payment gateway to allow multiple cards to be transacted"
about 5 years ago in Reckon Customer Portal 0 New Idea

Consider a more visually obvious way to share a book or get to the settings

This is useful for new users who do not necessarily understand the meaning of the icons used represented by the 3 vertical dots (a vertical ellipsis).
over 3 years ago in Reckon Customer Portal 0 New Idea

Dynamic partner portal information

Use the "Are you registered for tax?" flag to dynamically disable/enable the partner program signup link. section 3.1 of the RCTI states "The Supplier warrants that it is registered for GST purposes" therefore it would be advantageous to remov...
over 3 years ago in Reckon Customer Portal 0 New Idea

provide different payment options

not everyone has access to a credit card, or are using the product on behalf of others who it would be easy to send an annual invoice to for payment. Providing alternative payment options would be a great selling point. Posted on behalf of customer
about 4 years ago in Reckon Customer Portal 1 New Idea

Client accounts VAT summary for partner

Functionality to allow an accountant / advisor partner to review and submit client VAT returns in bulk. For partners with many clients, having to go into each client account to perform this task is time consuming. A more efficient way of working ...
about 4 years ago in Reckon Customer Portal 0 New Idea