Please note all new ideas remain hidden from public view until reviewed by our team.
Announcement: September 2023 We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web. Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only. Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers. |
Hi John, we have been able to reproduce. It is quite possible one of your chart of account items or product service items has a tax code.
Please go to your settings and turn GST registration ON so you can track tax. Check your chart of accounts and remove any DEFAULT tax codes. Then check your items and remove any tax codes. Turn tax tracking off.
This should resolve the issue. We'll look into ensuring a user cant get into this state.
Please let us know how you got on.
Hi John. Sounds like a bug. I'll check with the team to ensure it's been logged.