Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.
Please note all new ideas remain hidden from public view until reviewed by our team.
Announcement: September 2023
We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.
Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.
Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.
I'd love to be able to delete old items that are unused/archived to clean up the accounts properly, especially once said items have not been used in over a year and still pop up in reports and stocktake lists etc.
Could we please see a feature where archived items can be deleted after a set amount of time regardless if they have been used in transactions? Perhaps they could be replaced with "deleted item" in any future reports or if we needed to go back to an old invoice from years ago (very rare I would think).
Aug 7, 2023
Unfortunately this cannot be achieved due to database integrity constraints (where the item has been used in any type of transaction perviously). You can MERGE items (into a single archived item) which will not change the value of previous invoices, however the best and most common practice is to create a new database (QBW company file) and import only your active list items. This is common when lists, transaction volumes or QBW file size becomes large.