When adding a rule or doing a manual transaction entry in Fast Coding, we need to have the option to choose to enter it as a "Sales Receipt", "Receive Payment" or "Adjustment Notes/Refunds" and same for 'Money out' transaction choice of "Write Cheques" or "Enter Credit Card Charges".
Currently it just records it as a journal in Reckon Hosted and especially when trying to a invoice at a later stage the credit on the Customer can therefore not be applied.
I understand that there is the function 'Match Transaction' that can be used to create a payment entry but this only works if there is an outstanding invoice already existing for the received payment. This is not always the case, especially in our business, and i think there would be a need to be able to manually select those options.
It also creates a second issue that we can not select Items on the transactions. Meaning the data entry from Fast Coding to Recon Hosted is not complete and our reports based on items do not work.
Currently I am left with the option to still do all my data entry manually since the entries from Fast Coding are incomplete.