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Status Implemented
Categories Desktop & Hosted
Created by Guest
Created on Aug 31, 2022

Tax Registration ID (ABN) for Customers needs a Country entry for Other

We export to 97 countries and are adding more but the GST/VAT Tax ID for the individual Customer Tax Information does not list all countries, only 52, and rejects VAT Tax numbers if not in correct format. If Reckon added a listing for "Other" with open format it would help a lot, we print it on our Commercial Invoices to help Customs clearance. Malawi and Romania and Serbia are not listed.

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    Jason Hollis
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    Sep 16, 2022

    Hi Ian. I checked with the team and we've looked at this a few times, and there is actually a database limit on the number we can add - that's why the team have never added the 250+ countries that exist across the globe. We are about to update this list from other customer feedback, however we cant add all 97 you deal with. Have you considered using a custom field in the customer record to manage this instead?

    Custom fields can be added to customer facing templates such as Estimates and Invoices.