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Status New idea
Categories Hosted only
Created by Guest
Created on Mar 15, 2022

Automate reminder email to Customer for Overdue Invoices

Id like see a function in Reckon whereby when an invoice passes a certain "overdue " period (past its DUE date) that Reckon would automatically send a reminder email to the customer advising them that there invoice is now overdue.


As some users may not want to use this function it could be an Opt in /opt out function. Or perhaps a "button" that the user selects /deselects on the invoices you want this overdue reminder function to occur for . I think this would be a hugely valuable tool that would help use data already housed in Reckon to streamline and automate and part of the AR collection cycle.

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  • Guest
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    May 24, 2024

    This is an awesome idea. However reviewing this forum looks like it is just a front. I seen nothing implemented by Reckon. There support is non existent to my experience. Might have to just bite the bullet and migrate to XERO. SAGE was such a better system compared to Reckon. Reckon offers nothing at all in the hosted I am amazed how terrible this system really is. You cannot even email multiple customers over due invoices in one go. You need to go into each invoice manually one by one and send again and change the email subject manually to OVERDUE etc. Totally behind the competitors on this front.