Reckon Product Ideas

Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

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Smtp Setup page to use own email

By option to use own email by having area to use reckon mail server or own send mail setup will alleviate issues with spam, missed emails and allow better tracking of emails.
  • Guest
  • Oct 7 2021
  • New Idea
  • Attach files
  • Guest commented
    11 Oct 04:05am
    Thanks Jason Understood.
  • Admin
    Jason Hollis commented
    9 Oct 04:20am

    Hi Peter. Thanks for clarifying. I have re-categorised to 'hosted only'. We have looked at integration back to your own hosting, as well as the major providers like Google and Microsoft, but when we surveyed our customers, the breadth of providers was overwhelming. We use an email service that is whitelisted for DMARC, and its the same process used by pretty much all of the cloud accounting providers. That said, we've kept our findings from a couple of years ago and haven't ruled out an STMP integration, but we'll probably tackle this when we have consolidated our range so it's a 1-product job rather than 3. Long story short, the idea is sound, just not feasible for us at the moment.

  • Guest commented
    8 Oct 09:28am
    Hi Jason Yes, we use reckon business hosted, no option just for that.
  • Admin
    Jason Hollis commented
    8 Oct 09:07am

    Hi Peter, we note you categorised this as 'desktop and hosted'. As desktop does allow SMTP can we assume you are using Reckon Accounts Hosted?