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Status Unlikely to be implemented
Workspace Reckon Accounts Business
Categories Desktop & Hosted
Created by Guest
Created on Oct 5, 2020

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Change IRD login page

The Inland Revenue Department login page is no longer static so using a direct link to login generates an error on the website. Simply opening a window to the main IRD website home page should be what happens.

  • ADMIN RESPONSE
    Oct 8, 2020

    Thanks for letting us know. We'll look into this ASAP.

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  • Admin
    Neil Rustidge
    Reply
    |     Oct 24, 2022

    As of March 2022, all New Zealand Payroll Functionality is handled via a new Payroll integration. For further information, see below

    https://community.reckon.com/discussion/8031009/introducing-paysauce-for-new-zealand-reckon-accounts-reckon-accounts-hosted#

  • Admin
    Jason Hollis
    Reply
    |     Oct 12, 2020

    We have checked desktop and hosted by exporting the payday file and both go to the login screen. We are also using this re-direct: http://redirect.reckon.com.au/Accounts_2020_NZ/LodgePayDay

    or for the 2019 version: http://redirect.reckon.com.au/Accounts_2019_NZ/LodgePayDay

    They are going to the correct login screens. Maybe see if you are getting the correct login using these links directly. If not the issue might be locally.

    I have also checked with tech support and its not a known issue.

    Please also let us know the following:

    • Are you using desktop or hosted?

    • What version?

    • Just confirming this is the payday file and not new/departed employees?

  • Admin
    Jason Hollis
    Reply
    |     Oct 12, 2020

    OK great. Thanks for that. I have forwarded to the team to take another look.

  • Guest
    Reply
    |     Oct 11, 2020

    Hi Jason, it's just the page that automatically comes up after exporting

    the payday filing file.

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  • Admin
    Jason Hollis
    Reply
    |     Oct 9, 2020

    Thanks for that. Apologies for the confusion - I was actually after the area in Reckon Accounts where you are selecting that link, or where you are sent to the IRD login. Cheers.

  • Guest
    Reply
    |     Oct 8, 2020

    When I log in I get the following message. It's because the static login page no longer works. The login page is accessible off the home page of the IRD website and it generates a new URL each time. I assume there were some issues with bots or something which is why they switched from a static login URL.

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  • Admin
    Jason Hollis
    Reply
    |     Oct 8, 2020

    Hi. Can you possibly send us a screenshot of the link you are using. We have tested a couple of links and they are going to the portal login as expected. Many thanks, Jason.