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Change IRD login page

The Inland Revenue Department login page is no longer static so using a direct link to login generates an error on the website. Simply opening a window to the main IRD website home page should be what happens.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 5 2020
  • Under Consideration
  • Oct 8, 2020

    Admin response

    Thanks for letting us know. We'll look into this ASAP.

  • Attach files
  • Admin
    Jason Hollis commented
    12 Oct 05:53am

    We have checked desktop and hosted by exporting the payday file and both go to the login screen. We are also using this re-direct: http://redirect.reckon.com.au/Accounts_2020_NZ/LodgePayDay

    or for the 2019 version: http://redirect.reckon.com.au/Accounts_2019_NZ/LodgePayDay

    They are going to the correct login screens. Maybe see if you are getting the correct login using these links directly. If not the issue might be locally.

    I have also checked with tech support and its not a known issue.

    Please also let us know the following:

    • Are you using desktop or hosted?

    • What version?

    • Just confirming this is the payday file and not new/departed employees?

  • Admin
    Jason Hollis commented
    12 Oct 05:30am

    OK great. Thanks for that. I have forwarded to the team to take another look.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    11 Oct 07:39pm

    Hi Jason, it's just the page that automatically comes up after exporting

    the payday filing file.

  • Admin
    Jason Hollis commented
    9 Oct 04:10am

    Thanks for that. Apologies for the confusion - I was actually after the area in Reckon Accounts where you are selecting that link, or where you are sent to the IRD login. Cheers.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    8 Oct 06:59pm

    When I log in I get the following message. It's because the static login page no longer works. The login page is accessible off the home page of the IRD website and it generates a new URL each time. I assume there were some issues with bots or something which is why they switched from a static login URL.

  • Admin
    Jason Hollis commented
    8 Oct 05:22am

    Hi. Can you possibly send us a screenshot of the link you are using. We have tested a couple of links and they are going to the portal login as expected. Many thanks, Jason.