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Status Already exists
Categories Desktop & Hosted
Created by Guest
Created on Apr 30, 2020

Can you please change your Master Account of "Other Assets under leaves"?

Can you please change your Master Account of "Other Assets under leaves" to "Other Assets under lease"? It is driving me crazy to see incorrect spelling in the Chart of Accounts. It must be done at the Reckon level, not at the client level.

  • ADMIN RESPONSE
    May 19, 2020

    Could not replicate. Taking offline to review product code.

    Update: we have checked our historical records and this was fixed in the 2013 release. We have also checked the current code and the spelling error no longer exists.

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  • Admin
    Jason Hollis
    Reply
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    May 6, 2020

    Hi Pauline,

    I have tested 6 scenarios now and all are showing as Other Assets under lease - we'll take a look through the code to make sure before the next release so i'll close this idea as we'll add this as a reported bug to test.

  • Admin
    Jason Hollis
    Reply
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    May 1, 2020

    Thanks Pauline. I will try and run some more exhaustive tests next week and post the results here.

  • Guest
    Reply
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    May 1, 2020

    And, yes, I will change the account.

  • Guest
    Reply
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    May 1, 2020

    Hi Jason

    The version is Reckon Accounts Premier Edition 2020.

  • Admin
    Jason Hollis
    Reply
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    May 1, 2020

    Thanks Pauline. What version of Reckon Accounts are you using. Nb. I also used a partnership type and the name was correct.

  • Guest
    Reply
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    May 1, 2020

    Hi Jason

    I set up a partnership (not sure what industry type in the company set), but it was set up using the Chart of Accounts prepared by Reckon. Refer attached.

  • Admin
    Jason Hollis
    Reply
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    May 1, 2020

    Hi Pauline. I have just created a new company file (1 x company type and 1 x partnership type) and was not able to replicate the error you mentioned (see below). Could you please advise the entity type and industry type you are using in the company set up to produce your error? Also the version of Reckon Accounts would be helpful (press Ctrl+ 1 on your keyboard when Reckon Accounts is open).