Reckon Product Ideas

Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden until reviewed by our team.

2FA Log in option on Reckon Hosted

It's 2020, and username and password is well known to be easily circumvented. The process for using Hosted is to log into hosted with username and password, and then open file using username and password. Users will naturally want to make those 2 passwords the same.

  • Guest
  • Apr 24 2020
  • Under Consideration
  • Jul 14, 2020

    Admin response

    It is likley we will add this in the next 6 months although we maintain that the majority of our users do not want 2FA / MFA as per our surveys in late 2019.

    We would like to add as optional only, however that is unlikely due to complexity. What we don't want however is to add MFA and then have an overwhelming response to remove it as that will not be possible once we commit.

    In the coming months we'll be running in-product surveys to gauge user feedback at a more granular level rather than lack of votes for this idea across thousands of users.

    Please also note that MFA is not mandatory for business accounting software by any government legislation in the 3 countries we operate. There are exceptions around STP and 3rd-party add-ons over a specific number, however we are compliant where these exist such as MFA in our GovConnect product.

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  • Guest commented
    13 Jul, 2020 07:10am

    Two-factor authentication (2FA) should be standard security pratice these days. Reckon is behind the "8" ball when it comes to security. Please implement 2FA ASAP.