Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.
Please note all new ideas remain hidden from public view until reviewed by our team.
Announcement: September 2023
We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.
Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.
Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.
Written literature for all aspects of Reckon Hosted (Reckon Hosted not listed above)
This would be very useful for customers who prefer content in writing, as it maps out features and processes, any hidden fees and how to signup etc. A video foramt is really not sutiable to capture everything. More and more reckon seem to think that all their customers only want video, it seems odd that such a large organisation doesn't realise this and it should be looking a the big picture and supplying both. How hard can it be to cover both aspects? It would also reduce the number of calls for technical support too.
Jan 15, 2023
Apologies as we seem to have missed updating the status of this idea as we have now added (in 2020) an online help site for all of our products at help.reckon.com. If there are articles required please let us know.