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Status Future consideration
Categories Desktop & Hosted
Created by Guest
Created on Dec 17, 2018

When invoice emailed the to be emailed box gets unchecked

When I choose customer wants emails the check box is ticked, but when I email it from the invoice form, this does not cause the check box to uncheck like it does when I print it from the invoice form.  So quite often I will email invoices more than once (and after some have been paid which is embarressing) because they are still on the list to be emailed when they were emailed at the time of invcoicing.  I hope it is an easy fix as the 'to be printed' box unchecks when we print the invoice on the spot, so if a similar setting could apply to the email check box.  Thanks, Suzy 

    Jan 8, 2019

    We have confirmed this is a bug and we have added it to our backlog. Thank you Suzy for advising. 

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  • Guest
    May 23, 2022

    This would be great! Customers sometimes receive multiple copies of invoices as a staff member will email an invoice but if they don't untick the "to be emailed' box, then the next person thinks it hasn't been sent and so multiple copies end up being emailed to the same customer. This clogs up inboxes and wastes staff time.

  • Guest
    Sep 3, 2020

    Under consideration since Dec 17 2018 and still not implemented. WOW.