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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.

Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

The Reckon Product Team

Status Future consideration
Categories Desktop & Hosted
Created by Guest
Created on Dec 17, 2018

When invoice emailed the to be emailed box gets unchecked

When I choose customer wants emails the check box is ticked, but when I email it from the invoice form, this does not cause the check box to uncheck like it does when I print it from the invoice form.  So quite often I will email invoices more than once (and after some have been paid which is embarressing) because they are still on the list to be emailed when they were emailed at the time of invcoicing.  I hope it is an easy fix as the 'to be printed' box unchecks when we print the invoice on the spot, so if a similar setting could apply to the email check box.  Thanks, Suzy 

    Jan 8, 2019

    We have confirmed this is a bug and we have added it to our backlog. Thank you Suzy for advising. 

  • Attach files
  • Guest
    May 23, 2022

    This would be great! Customers sometimes receive multiple copies of invoices as a staff member will email an invoice but if they don't untick the "to be emailed' box, then the next person thinks it hasn't been sent and so multiple copies end up being emailed to the same customer. This clogs up inboxes and wastes staff time.

  • Guest
    Sep 3, 2020

    Under consideration since Dec 17 2018 and still not implemented. WOW.