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Copy text in Reckon Accounts Hosted

Ability to copy text from other external programs such as Word.  Currently have to re-type everything manually.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • May 17 2018
  • Already exists
  • May 31, 2018

    Admin Response

    This already exists in the software, however Mac users are required to use both Windows and Mac Copy/Paste commands.

     

    Please see this KB article for detailed instructions.

  • Attach files
  • Admin
    Jason Hollis commented
    May 18, 2018 05:00

    Hi Jacqui. This is possible to do. Can I ask if you are using Reckon Accounts DESKTOP or HOSTED? Kind regards, Jason. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    May 18, 2018 06:59

    I am using Reckon Hosted.  If there is a way that would be great because I am forever having to re-type text from Word

  • Admin
    Jason Hollis commented
    May 20, 2018 23:32

    Thanks for that Jacqui. Depending on what browser you are using (chrome, internet explorer, safari etc...) you may need to use the clipboard. 


    Copy the text from your word document > select the clipboard > paste the text into the clipboard > click the Copy button > paste your text into the relevant form in Reckon Accounts Hosted. 




    Update: We are addressing this issue for Chrome users in an upcoming release, however Edge and Firefox still require the clipboard. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    May 22, 2018 03:43

    Doesn't appear to work using a Mac.

  • Admin
    Jason Hollis commented
    May 28, 2018 07:07

    Hi Jacqui. Mac uses the Command key instead of CTRL. Please try Command + V  / Command + C 

  • Admin
    Jason Hollis commented
    May 30, 2018 04:16

    A bit more info for Mac users:

    Because Reckon Accounts is hosted on Microsoft (Windows) servers, within the session you use CTRL + C/V however your local PC, being a Mac, requires CMD + C/V to copy/paste.

    The process to copy from a Local Mac to Reckon Accounts Hosted is: 

    On Local PC, use CMD + C
    Open Clipboard and use CMD + V
    In RAH window use CTRL + C to copy from clipboard
    and then CTRL + V to paste into the required field

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    May 30, 2018 07:20

    Thank you so much. Just saved me so much time.

    Kind regards,

    Jacqui Wall
    Executive Assistant

  • Admin
    Jason Hollis commented
    May 31, 2018 00:41

    No worries Jacqui :-)