Reckon Product Ideas

Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden until reviewed by our team.

Copy text in Reckon Accounts Hosted

Ability to copy text from other external programs such as Word.  Currently have to re-type everything manually.

  • Guest
  • May 17 2018
  • Already exists
  • May 31, 2018

    Admin response

    This already exists in the software, however Mac users are required to use both Windows and Mac Copy/Paste commands.

     

    Please see this KB article for detailed instructions.

  • Attach files
  • Admin
    Jason Hollis commented
    31 May, 2018 12:41am

    No worries Jacqui :-)

  • Guest commented
    30 May, 2018 07:20am

    Thank you so much. Just saved me so much time.

    Kind regards,

    Jacqui Wall
    Executive Assistant

  • Admin
    Jason Hollis commented
    30 May, 2018 04:16am

    A bit more info for Mac users:

    Because Reckon Accounts is hosted on Microsoft (Windows) servers, within the session you use CTRL + C/V however your local PC, being a Mac, requires CMD + C/V to copy/paste.

    The process to copy from a Local Mac to Reckon Accounts Hosted is: 

    On Local PC, use CMD + C
    Open Clipboard and use CMD + V
    In RAH window use CTRL + C to copy from clipboard
    and then CTRL + V to paste into the required field

  • Admin
    Jason Hollis commented
    28 May, 2018 07:07am

    Hi Jacqui. Mac uses the Command key instead of CTRL. Please try Command + V  / Command + C 

  • Guest commented
    22 May, 2018 03:43am

    Doesn't appear to work using a Mac.

  • Admin
    Jason Hollis commented
    20 May, 2018 11:32pm

    Thanks for that Jacqui. Depending on what browser you are using (chrome, internet explorer, safari etc...) you may need to use the clipboard. 


    Copy the text from your word document > select the clipboard > paste the text into the clipboard > click the Copy button > paste your text into the relevant form in Reckon Accounts Hosted. 




    Update: We are addressing this issue for Chrome users in an upcoming release, however Edge and Firefox still require the clipboard. 

  • Guest commented
    18 May, 2018 06:59am

    I am using Reckon Hosted.  If there is a way that would be great because I am forever having to re-type text from Word

  • Admin
    Jason Hollis commented
    18 May, 2018 05:00am

    Hi Jacqui. This is possible to do. Can I ask if you are using Reckon Accounts DESKTOP or HOSTED? Kind regards, Jason.