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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.


Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

Regards,
The Reckon Product Team


Status Unlikely to be implemented
Categories Desktop & Hosted
Created by Guest
Created on May 16, 2018

Logging and reporting on sales order open times

When a user opens a sales order it logs - open time, user, sales order number as a minium. then when they close the sales order it logs - close time, user, sales order number. This way  we can track and report on time spent on individual sales orders

  • ADMIN RESPONSE
    Jun 23, 2020

    Not possible to achieve as the SO must SAVE to our database to effect a timestamp. The only way to achieve this is via internal processes. Your team would need to create a sales order, save it, open it again and finish. You could then use the audit trail report to see the created and modified times.

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