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Status Unlikely to be implemented
Categories Desktop & Hosted
Created by Guest
Created on May 16, 2018

Logging and reporting on sales order open times

When a user opens a sales order it logs - open time, user, sales order number as a minium. then when they close the sales order it logs - close time, user, sales order number. This way  we can track and report on time spent on individual sales orders

  • ADMIN RESPONSE
    Jun 23, 2020

    Not possible to achieve as the SO must SAVE to our database to effect a timestamp. The only way to achieve this is via internal processes. Your team would need to create a sales order, save it, open it again and finish. You could then use the audit trail report to see the created and modified times.

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