When a user opens a sales order it logs - open time, user, sales order number as a minium. then when they close the sales order it logs - close time, user, sales order number. This way we can track and report on time spent on individual sales orders
Not possible to achieve as the SO must SAVE to our database to effect a timestamp. The only way to achieve this is via internal processes. Your team would need to create a sales order, save it, open it again and finish. You could then use the audit trail report to see the created and modified times.