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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.


Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

Regards,
The Reckon Product Team


Status Already exists
Workspace Reckon One
Categories Payroll
Created by Guest
Created on Sep 11, 2019

Payroll user & set-up instructions on PDF

Some User & set-up Instructions on PDF would have saved me 15 wasted telephone calls to your tech support and would, i think, enable Reckon to reduce its IT support staff.

  • ADMIN RESPONSE
    Sep 12, 2019

    Help docs for Payroll are located at https://help.reckon.com/reckon-one/payroll and are quite comprehensive. All pages are printable or can be saved to PDF by clicking on the ellipsis icon (3 vertical dots) on the top right hand side of the screen. User creation is managed by the Reckon Customer Portal at https://help.reckon.com/reckon-customer-portal

    We have a selection of user guides at https://help.reckon.com/reckon-one/user-guides and will look to create a payroll user guide for some additional assitance.

    To access help go to the ? within Reckon One and select Reckon One help centre

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