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Reckon Product Ideas
Make a difference by sharing your ideas with the Reckon product development team. Your votes will directly influence the product roadmap and help guide our products future direction.

Please note all new ideas remain hidden from public view until reviewed by our team.

Announcement: September 2023

We are currently well underway building our next-gen user interfaces, starting with Payroll web and mobile (released), Invoices mobile (released) and soon, advanced Payroll, Reckon Mate enhancements, and Time web.

Where appropriate we'll add features from the Product Ideas Portal to both old and new interfaces, or, where new is replacing old, we'll add to the new range only.

Thank you for your patience - whilst we understand building new interfaces and products takes longer than adding a feature, we are certain the new designs will ultimately provide a better experience for all our customers.

The Reckon Product Team

Status Unlikely to be implemented
Workspace Reckon GovConnect
Created by Guest
Created on Jun 18, 2022

Make it easier to under the "branch" when setting up Single Touch Payroll

It would be helpful if there was a help icon/popup in your form for connecting to the ATO explaining that “GST Branch” is the same as the “branch ID” on the ATO portal, and the same as the “branch number” in the Reckon book settings.


When setting up GovConnect ("adding a new tile"), the term “GST Branch” was confusing.

When I first tried to connect I didn’t realise that the GST Branch option was relevant/needed, and I didn't know I even had one. I didn’t expect that my STP (which relates to employee PAYG) had anything to do with GST. I spent several hours trying to figure it out talking with the ATO and using Reckon support to resolve it.

    Jun 29, 2022

    We will be retiring GovConnect within the next 6-9 months and have added a new flow to our newest product, Reckon Payroll which resolves possible confusion. This flow will be available to all payroll users needing to submit STP.

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