Did you use the same bank account in the payment transaction that's linked with the Bank Feed? I'd suggest you speak to our Tech support team to get them to investigate your issue.
Made super payment for Jul23-Sep23 quarter however cannot select Super Payable account in the bank fast coding section. We use the ATO SBSCH and the bank payment references ATO TAX PAYMENTS being a BPay transaction from our bank account. We added the reference Super Jul23Sep23 to the BPay. I went into Superstream, created a batch, marked it as lodged (23rd October), however Reckon One still not matching by amount (was paid 14th October). How else can I have the bank transaction made visible for matching and reconciliation?
Hi Marcus,
Thank you for your post.
Did you use the same bank account in the payment transaction that's linked with the Bank Feed? I'd suggest you speak to our Tech support team to get them to investigate your issue.
Made super payment for Jul23-Sep23 quarter however cannot select Super Payable account in the bank fast coding section. We use the ATO SBSCH and the bank payment references ATO TAX PAYMENTS being a BPay transaction from our bank account. We added the reference Super Jul23Sep23 to the BPay. I went into Superstream, created a batch, marked it as lodged (23rd October), however Reckon One still not matching by amount (was paid 14th October). How else can I have the bank transaction made visible for matching and reconciliation?