Written literature for all aspects of Reckon Hosted (Reckon Hosted not listed above)
This would be very useful for customers who prefer content in writing, as it maps out features and processes, any hidden fees and how to signup etc. A video foramt is really not sutiable to capture everything. More and more reckon seem to think th...
Rather than using a multi-search condition such as invoices >= $80 and invoices <= $90 it would be quicker and simpler to use a condition such as invoices between 80 and 90 or invoices >80 and <90 to achieve the same result.
Ability to set the monthly thresholder for SGC super
The Hospitality Award requires the monthly threshold to be set at $350, unlike the standard award threshold of $450. As well as this, most shearers require super to be paid on ALL payments regardless of whether they have reached the threshold - as...
As an accountant, I often print off a VAT return so my client can review and add a wet signature to approve. Reckon One does not allow me to do this.
Alternatively, a create PDF option would allow to print or send a copy using a secure portal for...
Hide Closed Bank Accounts from Bank Transactions Dropdown
Currently any closed bank accounts still show up in the dropdown selection menu on the Bank Transactions tab. For example, see attached image. The cash and petty cash accounts are closed but still showing in this menu.
The entire Reckon system is online. It is plain stupid to require a phone call to deactivate a book subscription. The subscription deactivation process should also be online only.
Allow users to deactivate their subscription immediately from website
Forcing users to make a phone call is inconvenient and time-consuming and goes against contemporary user experience. It requires that I do so duing Reckon business hours
When 'Return to Portal' is used, then 'Sign Out' the 'Sign In' screen is shown but the browser still has a second window open which has active files showing and which can be opened. When is the data secure if I have signed out but someone else can...